Our Commitment: At WexoTech, we prioritize the privacy and security of our clients’ technical information. This policy outlines how we handle data collected during our remote IT support and network optimization sessions.

Data Collection: We request personal data only when it is essential to deliver technical services to you. This includes information necessary to establish secure remote connections and perform network diagnostics.

Remote Access Security: For clients subscribed to our maintenance plans (e.g., the $59.00 Standard Plan), any remote access performed by our technicians is done with your explicit consent and is monitored for quality and security purposes.

Information Retention: We maintain your technical logs and support history only for the duration necessary to fulfill the maintenance services you’ve requested. We implement industry-standard safeguards to protect this data from unauthorized access or alteration.

Third-Party Disclosure: We uphold a strict policy of not disclosing your personally identifiable information or network configuration details to third parties, except as mandated by law.

Payment Security: We guarantee that we will never share, trade, or sell your credit card details or billing information to any third parties. All transactions are processed through secure, industry-leading payment gateways.

External Links: Our website may contain links to hardware manufacturers or software providers. We are not responsible for the privacy practices of these external sites.